Salesforce Customer Success Manager - Memphis Tennessee

Company: VirtualVocations
Location: Memphis, Tennessee
Posted On: 01/29/2025

A company is looking for a Salesforce Customer Success Manager.



Key Responsibilities

Provide post-implementation support and develop a Salesforce roadmap for clients
Facilitate business process review workshops and document user stories with acceptance criteria
Manage User Acceptance Testing and develop training curriculum for end-users


Required Qualifications

4+ years of analysis, design, and configuration experience with Salesforce
Excellent knowledge of Salesforce products and advanced configuration
Experience in Agile project methodology and relevant documentation tools
Salesforce Administrator certification is required; additional certifications preferred
Strong aptitude for prioritization and multitasking in a deadline-driven environment More...

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