Director of Payment Operations - Memphis Tennessee

Company: VirtualVocations
Location: Memphis, Tennessee
Posted On: 01/29/2025

A company is looking for a Director of Payment Operations.



Key Responsibilities

Manage overall payment processing operations in collaboration with various departments and external partners
Optimize payment processing architecture to enhance customer satisfaction and minimize refunds and chargebacks
Lead chargeback prevention efforts and maintain relationships with key vendors while ensuring compliance with payment processing standards


Required Qualifications

8-10 years of experience in payments within a SaaS or subscription-based e-commerce environment
Expertise in credit/debit card processing and familiarity with alternative payment methods
Experience with payment platforms such as Stripe and Adyen
Deep understanding of payment settlement and reconciliation processes
Bachelor's degree preferred More...

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