Washington State Member Associate - Murfreesboro Tennessee

Company: VirtualVocations
Location: Murfreesboro, Tennessee
Posted On: 01/31/2025

A company is looking for a Member Associate to engage with members and potential members in a high-volume call environment.



Key Responsibilities

Discuss features and benefits of consumer product lines with members
Utilize call scripts for retention outreach and make over 120 calls per shift
Assist members with inquiries and follow up on initial calls for further information or surveys


Required Qualifications

High School diploma or equivalent required
Medical terminology courses preferred
Prior inbound/outbound call center experience preferred
Experience with Medicare or state health programs preferred
Must pass a criminal background check and not be sanctioned from healthcare programs More...

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