Business Inside Sales Representative (Remote) - Knoxville Tennessee

Company: U.S. Cellular
Location: Knoxville, Tennessee
Posted On: 02/04/2025

About This RoleThis role can be based anywhere in footprint.

Generate account growth from existing UScellular customers through outbound calling and outreach efforts. You will help our customers achieve their business needs by fostering great relationships. Responsible for achieving sales quota by skillfully and assertively marketing the value of UScellular's business solutions and driving decisions on mobile and IoT buying.

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  Handle a base of customers to ensure retention; use cross sales techniques and up sell to new and existing customers.
  
  
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  Strategically assess and achieve client success via sales techniques, including effective questioning, objection handling and competitive selling.
  
  
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  Build strong relationships with business channel customers through strategic account reviews and customer lifecycle interactions, targeted at achieving customer loyalty, retention and profitable account growth
  
  
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  Work with business customers and influence technology decision makers.
  
  
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  Manage and prioritize a customer portfolio, demonstrate ability to achieve quotas to drive growth.
  
  
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  Build compelling narratives and utilize storytelling as a client engagement strategy.
  
  
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  Maintain accurate, up-to-date customer records in the organizations customer relationship management platform (CRM)
  
  
  #BusOrg
  #LI-RM1
  Salary Range $19.50 - $24.00 / hourlyMinimum Requirements
  • High School diploma or state equivalency
    
  • Fluent in outbound customer contact areas - outbound calling, e-mails, texts and content delivery
    
  • Meticulous with CRM activity documentation and customer response monitoring
    
  • Ability to quickly overcome objections
    
  • Strong organization skills and attention to details
    
  • Strong listening, verbal, and presentation skill
    PREFERRED QUALIFICATIONS
    
    • Experience concentrated in wireless or related telecommunications industry
      
    • Three or more years of successful Inside sales experience, with proven track record to meet or overachieve goalsBenefits
      
      
      Associates have access to healthcare benefits (medical,
      dental and vision), retirement plans (a 401(k) plan with
      company match and a pension plan funded by the company),
      Paid Parental Leave (6 weeks after 6 months of
      employment), Basic Life Insurance (if eligibility
      requirements are met), Education Assistance (after 3
      months of employment), paid Vacation Days (15 days accrued
      per year for full-time/6 days accrued per year for
      part-time), paid Sick/Care-Giver Days (6 days accrued per
      year), and seven paid national holidays and one floating
      holiday, among others. Short Term Disability (after 6
      months of employment) and Term Disability (180 day waiting
      period) coverage is also available for full-time
      associates. Associates Scheduled to work under twenty
      hours per week or for a limited term are eligible for
      medical plans and retirement plans (a 401(k) plan with
      company match and a pension plan funded by the company).
      
      
      View Benefits Flyer
      
      More...

          

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