Bilingual Senior Customer Service Representative - Memphis Tennessee

Company: VirtualVocations
Location: Memphis, Tennessee
Posted On: 02/05/2025

A company is looking for a Bilingual English- Spanish Senior Customer Service Representative for a remote position.



Key Responsibilities:

Answer a high volume of calls from patients regarding billing and payment inquiries
Process adjustments, correct insurance, and perform refunds
Research and resolve complex billing issues and customer complaints



Required Qualifications:

High School Diploma / GED
Bilingual in English and Spanish
2+ years of customer service experience or relevant experience in a medical setting
Familiarity with computers and ability to learn new systems
Ability to work specified hours on weekdays More...

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