Bilingual Customer Service Representative - Nashville Tennessee

Company: VirtualVocations
Location: Nashville, Tennessee
Posted On: 02/06/2025

A company is looking for a bilingual Spanish Customer Service Representative.



Key Responsibilities

Provide excellent customer service via phone, email, and chat to members and providers
Assist customers with inquiries related to benefits, eligibility, claims, and account updates
Navigate multiple systems to research and resolve customer concerns efficiently


Required Qualifications

Fluency in both English and Spanish (written and verbal)
Residence in the state of Florida
1+ year of customer service experience, preferably in healthcare, insurance, or call center environments
High school diploma or equivalent
2 years of experience preferred More...

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