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Mortgage Customer Specialist - Abilene Texas

Company: VirtualVocations
Location: Abilene, Texas
Posted On: 11/09/2024

A company is looking for a Mortgage Customer Specialist to assist homeowners with mortgage loan payments.



Key Responsibilities

Identify and address customer questions, complaints, and needs
Provide solutions and follow up on customer inquiries to ensure resolution
Collaborate with team members and other departments to enhance customer satisfaction


Required Qualifications

High school diploma or equivalent (GED) required
Minimum one year of Call Center experience required
Minimum 12 months of remote work experience required
Experience in customer service is required
Ability to multitask effectively during customer interactions More...

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