Account Resolution Agent - Abilene Texas

Company: VirtualVocations
Location: Abilene, Texas
Posted On: 11/11/2024

A company is looking for an Account Resolution Agent to manage and resolve early-stage delinquent accounts.



Key Responsibilities

Review and analyze delinquent accounts to determine resolution strategies
Contact clients to discuss accounts and negotiate repayment plans
Document all client interactions and monitor compliance with payment plans


Required Qualifications

High school diploma or equivalent; Associate's or Bachelor's degree preferred
Minimum of 2 years experience in account resolution or collections
Strong understanding of financial products and regulations
Proficiency in Microsoft Office Suite and CRM software
High level of integrity and commitment to client confidentiality More...

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