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Technician-Service - Mansfield Texas
Company: United Site Services Location: Mansfield, Texas
Posted On: 11/12/2024
About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Primary Purpose The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business. Essential Functions - Perform basic service truck driving functions in accordance with USS and DOT requirements.
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
- Conduct portable toilets servicing to USS 8 point service standard.
- Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
- Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
- Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
- Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications - Customer Service
- Teamwork
- Time Management
- Communications
- Decision Making and Problem Solving
- Valid Driver License (CDL or non-commercial)
Physical Requirements - Sit while driving and stand while servicing products.
- Use hands and fingers to handle, control or feel objects tools or controls. Repeat the same movements.
- See details of objects that are less than a few feet away and also at greater distance.
- Speak clearly so customers can understand.
- Understand the speech of another person.
- Frequently hear sounds and recognize the difference between them.
- Be able to walk up to 30 minutes at a time without exertion.
- Enter and exit equipment by stepping and kneeling.
- Lift up to 40lbs from your waits to your shoulders.
- Lift 30lbs from the floor to your head.
- Crouch and squat.
- Push 100lbs and pull 100lbs horizontally.
Benefits Summary All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: |
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