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Event Manager Guest Services - AT&T Stadium - Arlington Texas
Company: Disability Solutions
Location: Arlington, Texas
Posted On: 11/16/2024
Job Summary Join the BEST Crowd Management Team as an Event Manager at AT&T Stadium in Arlington, TX!Are you ready to lead and inspire a team to deliver exceptional event experiences? As an Event Manager at BEST Crowd Management, you'll oversee and coordinate all aspects of event operations, ensuring top-notch customer satisfaction and seamless execution. Under the guidance of our leadership team, you'll be at the heart of our operations, making every event a success!Why Work at BEST Crowd Management? - Dynamic Environment: Be part of a team that thrives in the fast-paced, exciting world of event management.
- Career Growth: Opportunities for professional development and career advancement within the company.
- Team Spirit: Join a supportive and collaborative team that values each member's contributions.
- Impactful Work: Play a crucial role in creating memorable experiences for event attendees.
- Flexibility: Enjoy a flexible work schedule that includes weekends, nights, and holidays, perfect for those who thrive outside the typical 9-5.
- Diverse Experiences: Work at a variety of events, from concerts and sports games to corporate gatherings and more.Pay, Benefits, and Work Location:
- Competitive Salary: $45,000 - $50,000 / year
- Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
- Work Location: Based in Arlington, TX at the state-of-the-art AT&T Stadium, you'll be at the heart of our operations.Essential Duties and Responsibilities:
- Operational Excellence: Take charge of recruiting, hiring, security licensing, training, scheduling, and event day operations.
- Leadership: Supervise, motivate, coach, and train Event Supervisors, ensuring top performance and development.
- Client Relations: Maintain positive relationships with clients through regular contact and support.
- Problem Solving: Identify and address issues at events, and assist with investigations as needed.
- Emergency Response: Handle client or site emergencies with effective communication and swift action.
- Event Coordination: Manage all technical and managerial aspects of event operations, responding to client requests.
- Training: Develop and improve standard operating procedures and conduct on-the-job training.
- Maintenance: Ensure all procedures and training materials are up-to-date and all positions are well-maintained and organized.
- Additional Duties: Perform other responsibilities as required.Minimum Qualifications:
- Experience: 1-3 years of professional-level experience, preferably in security, event staffing, law enforcement, or military.
- Customer Service: At least one year of experience in customer service, security, or a related field.
- Flexibility: Ability to work a flexible schedule, including weekends, nights, and holidays.
- Communication: Excellent oral and written communication skills in English.
- Judgment: Good independent judgment and discretion, with the ability to notify superiors when necessary.
- Adaptability: Respond effectively to changes in situations or information.
- Background Check: Ability to pass a background check.Physical and Mental Demands:
- Frequent sitting, standing, walking, talking, or hearing.
- Extended periods of standing or walking (up to 10 hours).
- Occasional climbing, stooping, bending, or reaching above shoulders.
- Work in confined spaces and various outdoor weather conditions.
- Occasionally lift, push, or pull up to 45 pounds.
- Specific vision abilities required, including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.Working Environment:
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