Quality Analyst - Beaumont Texas

Company: VirtualVocations
Location: Beaumont, Texas
Posted On: 11/21/2024

A company is looking for a Quality Analyst to measure, monitor, and improve performance in key aspects of quality.



Key Responsibilities

Conduct regular feedback sessions for agents and generate quality reports
Identify and analyze quality assurance issues, recommending appropriate solutions
Collaborate with stakeholders to align quality assurance and execute quality control procedures


Required Qualifications

High school diploma or equivalent required
2 to 3 years of relevant industry experience, with at least 1 to 2 years in claims auditing
Thorough knowledge of medical terminology and claim processing procedures
Experience with ICD9, ICD10, CPT, and different coding systems is preferable More...

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