Development Support Specialist - Mesquite Texas

Company: VirtualVocations
Location: Mesquite, Texas
Posted On: 11/21/2024

A company is looking for a Development Support Specialist III to provide high-level technical support and enhance customer experience.



Key Responsibilities

Resolve complex technical issues related to API, SAML/SCIM, and integrations for enterprise customers
Develop and maintain resources and documentation for the developer community
Collaborate with product teams to relay customer feedback and optimize product usage


Required Qualifications

5+ years of experience in Customer Support, Engineering, or similar technology fields
2+ years of experience with integration support or internal agent support
1+ year of coding and development experience or equivalent education
Experience with SAML/SSO/SCIM integration setup and troubleshooting
Salesforce administration experience is a bonus More...

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