Technical Help Desk Support - Beaumont Texas

Company: VirtualVocations
Location: Beaumont, Texas
Posted On: 11/21/2024

A company is looking for a Technical Help Desk Support professional.



Key Responsibilities:

Resolve email ticket issues in a Salesforce CRM
Assist customers experiencing issues via Teams as needed
Coordinate issue resolutions between the technical team and customers



Required Qualifications:

Bachelor's Degree in a related field
Help desk support experience
CRM experience, preferably with Salesforce
Customer support skills
Ability to draft custom customer support email responses More...

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