Customer Experience Agent - El Paso Texas

Company: VirtualVocations
Location: El Paso, Texas
Posted On: 01/08/2025

A company is looking for a CX Agent, focusing on chat support and patient assistance.



Key Responsibilities

Assist patients with concerns and questions through the application and customer support messaging system
Spend the majority of time providing patient support via chat
Coordinate logistics for prescription insurance and medication delivery while advocating for patients with insurance companies and pharmacies


Required Qualifications

At least two years of written customer support experience
Familiarity with technology and computer usage
Regular and reliable attendance with adherence to a scheduled shift
A quiet home environment for receiving and making calls
Ability to speak Spanish is a plus More...

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