Enterprise Customer Success Manager - San Antonio Texas

Company: VirtualVocations
Location: San Antonio, Texas
Posted On: 01/08/2025

A company is looking for an Enterprise Customer Success Manager to drive strategic renewals and ensure ongoing adoption and success for Enterprise customers.



Key Responsibilities

Manage a portfolio of 30-50 enterprise customers, focusing on renewals and account retention
Develop and execute strategies to enhance customer engagement and success
Serve as a trusted advisor, driving product adoption and ensuring customer satisfaction


Required Qualifications

7+ years of experience as a Customer Success Manager in a SaaS environment, with 3+ years managing enterprise accounts
Experience in managing complex accounts and renewals for enterprise-level customers
Strong interpersonal skills with a history of building relationships with C-suite executives
Proficient in organization, account prioritization, and time management
Excitement for the startup environment and a desire to contribute to team growth More...

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