Cargo Customer Service Agent - Houston Texas

Company: Staff Management SMX
Location: Houston, Texas
Posted On: 01/08/2025

With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. SM Cargo offers a variety of employment opportunities in the fast paced air cargo industry. Join our team of problem solvers working with one of the world's largest airline cargo operations. General office administrative duties to include preparing/processing cargo documents, air bills, and air way bills. As part of SM Cargo, you'll earn a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.. Perks & Benefits: Casual Dress Code, Paid Training, Weekly paychecks, Medical / Dental Insurance, Paid Sick Leave, Paid Time Off, Advancement Opportunities. Shifts: 1st Shift, 2nd Shift, 3rd Shift. Employment Types: Long Term, Full Time. Pay Rate: $13.00 / hour Duties:

• Answer Airline's telephone and take appropriate action when necessary and/or required.
• Service customers at counter. Interact with customer to ensure complete and accurate shipping documents and all documents related to terminating shipments.
• Collect record and properly process all monies from customers.
• Customer Notification - Advise customers via telephone and written notification of the arrival of shipments. Inform shipper of cost of freight and storage charges, if applicable.
• Airway Bill Input - Complete airway bills, required data entry and update computer records. Review paperwork and information to ensure accuracy and completion.. Position Requirements:
  • Must be 18 years of age or older
  • Must have a High school diploma or GED
  • Must be able to proficiently speak, read and write in English
  • Must be able to take all pre-employment background and drug test
  • Must be able and flexible to work full-time, overtime (if needed), weekend and/or holidays
  • Ability to lift up to 35 lbs
  • Must be able to obtain and maintain all required City of Houston and Custom Border Patrol badge/seal Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 40 pounds., required education: HS Diploma or GED. Work Location: United Cargo-5001, Houston, TX 77032. Job Types: Customer Service Rep, Shipping and Receiving, Warehouse, Administrative/Clerical. Industry: Warehouse/Distribution.The hourly rate for this position is anticipated between $13.00 - $13.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home.Staff Management Solutions, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. More...

        

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