Senior Desktop Support Specialist Job in Austin Texas - Austin Texas

Location: Austin, Texas
Posted On: 01/13/2025

<span><B>Senior Desktop Support Job in Austin, Texas</B><br>&nbsp;<br>Are you a technical guru who is developing within the IT industry? Do you have a knack for resolving technical issues quickly and efficiently? If you answered yes, please keep reading! We are looking for a Senior Desktop Support Specialist who geeks out on technical issues and is comfortable working within a fast-paced environment to assist our internal employers onsite and remotely. <br>&nbsp;<br><B>Senior Desktop Support Job in Austin Texas Daily Responsibilities</B><br>&bull; Troubleshoot internal technical device issues<br>&bull; Troubleshoot email issues <br>&bull; Maintain helpdesk line and resolve trouble tickets<br>&bull; Troubleshoot printers, laptops, mobile devices, and additional hardware/software issues<br>&bull; Provide support for web applications<br>&bull; IT department software and hardware inventory<br>&nbsp;<br><B>To be considered you must possess in-depth knowledge of the following:</B><br>&bull; Passionate about the IT industry and thirst to learn within the field<br>&bull; 5 years of experience troubleshooting PCs, MACs, laptops, mobile devices<br>&bull; Printers and software issues<br>&bull; Maintain Active Directory<br>&bull; Create user and email accounts<br>&bull; System backup/restore/storage<br>&bull; Break/fix experience of workstations and hardware<br>&bull; Remote access and troubleshooting <br>&bull; Microsoft Windows OS (XP, Vista, 7)<br>&bull; Microsoft Office Suite (2003, 2007, 2010)<br>&nbsp;<br><B>What is in it for you?</B><br>Our office is located in Downtown Austin and has several attractions located close by. We also offer a casual environment and development opportunities. As a Senior Desktop Support Specialist you will have an opportunity to work with a variety of technologies. We also offer a competitive salary and full benefits. Our benefits package includes medical, dental, vision, 401K, and a generous vacation schedule. &nbsp;<br>&nbsp;<br><B>To be considered for the Senior Desktop Support Job in Austin Texas, please apply now with an updated copy of your resume! </B><br>&nbsp;<br></span> More...

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