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Parts Clerk - Shop Help - Dallas Texas

Company: XPO
Location: Dallas, Texas
Posted On: 01/14/2025

What you'll need to succeed as a Shop Customer Service Representative at XPOMinimum qualifications:

  • 2 years of customer service experience
  • Strong computer skills, including Microsoft Office
  • Available to work a variety of shifts, including days, and occasional after-hours and/or weekends -Preferred qualifications:
    • Transportation industry experience
    • Experience in a vehicle maintenance shop
    • Excellent verbal and written communication skills -About the Shop Customer Service Representative jobPay, benefits and more:
      • Pay starts at $21.16/hour
      • Day Shift, Monday - Friday, 8:00am - 4:30pm
      • Full health insurance benefits on day one - -
      • Life and disability insurance -
      • Earn up to 13 days PTO your first year
      • 9 paid company holidays -
      • 401(k) option with company match -
      • Education assistance - -What you'll do on a typical day:
        • Act as a liaison between shop management, external vendors and category management
        • Review, update, and make data entries related to shop cost and supply on parts in computerized maintenance management system (CMMS)
        • Communicate with vendors via phone, email and in person about preauthorized repairs including shipping parts, PO creation and closing final invoices
        • Inventory control including shop cycle counts, maintaining proper inventory on hand, processing core refunds, stocking parts and processing credits for returned parts
        • Monitor work orders to ensure parts are checked out properly
        • Monitor various reports to ensure compliance
        • Create and close purchase orders
        • Create Pro numbers to track shipments
        • Set up invoices to be paid and coordinate with A/P to ensure timely remittance
        • Other tasks and responsibilities related to supporting the shop staff -Shop Customer Service Representatives are required to:
          • Safely move and/or stand for extended periods of time in a shop and office setting
          • Tolerate occasional loud noise levels
          • Move objects of various shapes, sizes, and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
          • Reach (including above your head), bend, climb, push, pull, squat and kneel as necessary to perform the job duties
          • Safely operate a forklift (training certification provided) to unload or move large parts pallets, as needed #PIQ -About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. - -We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. -All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. - -The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. - -Review XPO's candidate privacy statement .PandoLogic. Category:Administrative, Keywords:Inventory Clerk, Location:Dallas, TX-75247 More...

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