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Parts Clerk - Shop Help - Dallas Texas
Company: XPO Location: Dallas, Texas
Posted On: 01/14/2025
What you'll need to succeed as a Shop Customer Service Representative at XPOMinimum qualifications: - 2 years of customer service experience
- Strong computer skills, including Microsoft Office
- Available to work a variety of shifts, including days, and occasional after-hours and/or weekends -Preferred qualifications:
- Transportation industry experience
- Experience in a vehicle maintenance shop
- Excellent verbal and written communication skills -About the Shop Customer Service Representative jobPay, benefits and more:
- Pay starts at $21.16/hour
- Day Shift, Monday - Friday, 8:00am - 4:30pm
- Full health insurance benefits on day one - -
- Life and disability insurance -
- Earn up to 13 days PTO your first year
- 9 paid company holidays -
- 401(k) option with company match -
- Education assistance - -What you'll do on a typical day:
- Act as a liaison between shop management, external vendors and category management
- Review, update, and make data entries related to shop cost and supply on parts in computerized maintenance management system (CMMS)
- Communicate with vendors via phone, email and in person about preauthorized repairs including shipping parts, PO creation and closing final invoices
- Inventory control including shop cycle counts, maintaining proper inventory on hand, processing core refunds, stocking parts and processing credits for returned parts
- Monitor work orders to ensure parts are checked out properly
- Monitor various reports to ensure compliance
- Create and close purchase orders
- Create Pro numbers to track shipments
- Set up invoices to be paid and coordinate with A/P to ensure timely remittance
- Other tasks and responsibilities related to supporting the shop staff -Shop Customer Service Representatives are required to:
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