Desktop Engineer - Houston Texas

Company: R Associates Inc.
Location: Houston, Texas
Posted On: 01/20/2025

BACKGROUND: R Associates Inc., a 48-year old technology services and solutions company, was built to deliver robust, customized IT solutions for our clients. At R Associates, we pursue our client's success, through a single purpose to be partners to help them exceed their business goals. Our mission statement promotes responsiveness, resolution, forward-thinking, future-proof excellence, exceptional customer service, and reliability. We are passionate, energetic, engaged, creative, and ready in our engagements.SHIFTS: Monday - Friday: 8:30am-5:30pmREQUIRED: AZURE/Active Directory, M365, Windows 10/11, SharePoint, Adobe, Server Build, Storage Build, LinuxSUMMARY: The Desktop Service Specialist II provides exceptional phone and email support to our customers experiencing IT-related issues and services. The person in this role will help clients by confidently navigating their experience with a knowledge base and generally accepted resolution techniques to perform the functions of the job. The goal is delivering excellent service standards and maintain high customer satisfaction through every interaction. More...

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