Colorado Contact Center Representative - Dallas Texas

Company: VirtualVocations
Location: Dallas, Texas
Posted On: 01/21/2025

A company is looking for a Contact Center Rep Associate to manage patient registration and scheduling in a remote call center environment.



Key Responsibilities

Register patients and schedule appointments, obtaining necessary insurance and demographic information
Verify referral or insurance authorizations and explain financial requirements to patients
Collaborate with staff from various departments to enhance the overall patient experience


Required Qualifications

High School diploma or GED
Ability to work in a fast-paced environment with minimal supervision
Critical thinking skills and decisive judgment
Experience in a call center setting preferred
Proficient in using scheduling and registration software More...

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