Contact Center Representative - Dallas Texas

Company: VirtualVocations
Location: Dallas, Texas
Posted On: 01/22/2025

A company is looking for a Contact Center Representative to provide exceptional customer service and support in a remote setting.



Key Responsibilities

Provide top-notch customer service in a fast-paced environment
Educate and assist customers and health care providers with services and data
Maintain high-performance metrics around quality, accuracy, and customer satisfaction


Required Qualifications, Training, and Education

Ability to create and deliver the best customer experience possible
Ability to meet strict attendance guidelines
Experience in healthcare or a related industry is preferred
Call center experience is a plus
Bilingual Spanish/English is desirable More...

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