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Banquet Captain - Suttons Bay Michigan

Company: Great Wolf Lodge
Location: Suttons Bay, Michigan
Posted On: 11/11/2024

Pay: $19 per hour At Great Wolf, the -Banquet Captain -is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.Hiring immediately with full-time, part-time, and flexible scheduling - -Join our Pack: - ----Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels - ----Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives - ----Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training - ----Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund - ----Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. - - -Benefits: - ----Medical, Dental, and Vision insurance - ----Health savings account - ----Telehealth resources - ----Life insurance - ----401K with employer match - ----Paid vacation time off - ----Paid parental leave - - -Essential Duties & Responsibilities

  • Lead, supervise and participate in set-up to include; moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.
  • Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
  • Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager
  • Facilitate and lead departmental meetings such as pre-meal and post-meal briefings
  • Possess a deep understanding of each event and function as the point of contact for that detail
  • Establish the Order of Service and follow service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions and maintain event timing to ensure service occurs properly and in a timely manner
  • Assign service stations to banquet servers, anticipating good, balanced working teams
  • Ensure all assigned side-work and pre-work needed for future events is completed before leaving
  • Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriateBasic Qualifications & Skills
    • Previous experience as a server
    • Must be flexible regarding scheduling based on business demands
    • Successful completion of criminal background check and drug screenDesired Qualifications & Traits
      • Previous Banquet experience
      • Prior Banquet Captain Experience
      • Strong leadership skills and proven teamwork
      • Projects professional image that inspires trust and confidence
      • Enthusiastic and positive energyPhysical Requirements
        • Able to lift up to 30 lbs.
        • Able to bend, stretch, and twist
        • Able to stand for long periods of timeApplication Instructions: - -Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. More...

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