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Bilingual Customer Service - Tucson Arizona

Company: VirtualVocations
Location: Tucson, Arizona
Posted On: 01/29/2025

A company is looking for a Spanish Bilingual Healthcare Customer Service Representative.
Key Responsibilities

Actively listen to customers to understand their concerns and build rapport
Provide essential information regarding access to care, benefits, and member coverage
Guide callers through troubleshooting and navigating self-service options

Required Qualifications and Education

High school diploma or equivalent
Minimum of 1 year of previous call center experience
Bilingual in English and Spanish
Experience with Medicare and/or Medicaid is a plus
Must be 18 years or older More...

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