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Warehouse Management Systems (WMS) Analyst - Salt Lake City Utah
Company: Penske Location: Salt Lake City, Utah
Posted On: 01/16/2025
Position Summary: The Logistics Analyst is responsible for data distribution and utilization of continuous improvement tools to aid in supporting our customers supply chain solutions in current and future operations. A Penske Logistics Analyst will work collectively as a liaison between Operations and other Penske support groups. This position will provide technical support, documenting and creating process flows, compile and deliver customer reports/metrics and error management resolution. Salary : $75,000 - 82,000 Major Responsibilities: - Responsible for providing technical support and prioritization related to system solutions.
- Responds to user inquiries, isolates problems, and supports implementation.
- Penske user and customer point of contact for review of existing system solutions and feedback/coordination of possible solutions.
- Ensure that system changes are accurate with limited impact.
- Applies established business rules for daily error management.
- Follow tasks/projects through to completion following project management principals
- Document process flows to better engage end user requirements and translate to systems development/engineering as needed
- Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation
- Meet customer deadlines and provide required metrics/reports through data extraction
- Maps and documents standard operating processes and participate in process improvement teams
- Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations
- Interacts with the customer by phone, email or in person on an as needed basis
- Other projects and tasks as assigned by supervisor Qualifications:
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