Service Operations Manager - Ogden Utah

Company: VirtualVocations
Location: Ogden, Utah
Posted On: 01/22/2025

A company is looking for a Manager, Service Operations (Back Office).



Key Responsibilities

Act as the single point of contact for the Back Office team, coordinating with various stakeholders
Oversee BPO performance reviews and provide guidance to ensure consistency and scalability
Monitor productivity and assist in motivating the BPO team to meet performance goals


Required Qualifications

Experience in the travel industry
Extensive knowledge of Sabre or Amadeus and NDC content
Proven project management experience
Strong leadership background in a BPO environment
Familiarity with call center structures and vendor management More...

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