Customer Success Operations Administrator - Ogden Utah

Company: VirtualVocations
Location: Ogden, Utah
Posted On: 01/23/2025

A company is looking for a Customer Success Operations Administrator to support its Customer Success teams and manage contract processes.



Key Responsibilities

Manage the contract cycle and build renewal quotes for the Customer Success team
Analyze and improve process flows related to renewals and customer success
Create training manuals and documentation for sales stakeholders


Required Qualifications

2+ years of experience in sales operations or a similar role
Experience with Salesforce.com is required
Prior experience with quoting, subscriptions, and contracts
Ability to investigate and resolve data issues
Experience in maintaining accurate customer data More...

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