Call Center Agent - Ogden Utah

Company: VirtualVocations
Location: Ogden, Utah
Posted On: 01/26/2025

A company is looking for a Call Center (Swing Shift) Agent for a 24/7 call center.
Key Responsibilities

Answer inbound calls and schedule service appointments
Respond to and resolve customer requests via voicemail, email, webchat, and text
Maintain and update customer database with accurate information

Required Qualifications

High School Diploma or GED
2+ years of customer service experience in a phone-based role
Experience in the home services industry preferred
Typing speed of at least 40 words per minute
Proficiency with Microsoft Office or Google Suite More...

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