Call Center Lead - Ogden Utah

Company: VirtualVocations
Location: Ogden, Utah
Posted On: 01/28/2025

A company is looking for a Call Center Lead to provide guidance and support to Call Center Assistants in a remote setting.



Key Responsibilities

Responds to routine and non-routine telephone inquiries about the company and its services
Tracks calls using a computer system and updates standard company reference documents
Trains lower-level Call Center Assistants and may assist in developing procedures


Required Qualifications

High school diploma or equivalent
Typically 3+ years of relevant work experience
Thorough knowledge of established procedures and reference documents
Demonstrated keyboard and basic data entry skills
Good verbal communication skills More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.