Customer Technology Support Representative - Ogden Utah

Company: VirtualVocations
Location: Ogden, Utah
Posted On: 01/29/2025

A company is looking for an Associate Customer Technology Support Representative.



Key Responsibilities

Provide phone and email support for customer and employee inquiries regarding various products
Serve as a knowledge expert on proprietary product offerings and assist in resolving connectivity and web-based issues
Utilize a ticketing system to manage and escalate support requests as needed


Required Qualifications

Entry-level general IT experience
Intermediate experience with MS Office (Word, Excel)
Experience with escalation and ticketing systems
BS degree or equivalent experience
Must be authorized to work in the US; sponsorship is not available for this position More...

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