Technical Services Specialist - Ogden Utah

Company: VirtualVocations
Location: Ogden, Utah
Posted On: 01/29/2025

A company is looking for a Technical Services Specialist responsible for providing support for software and hardware issues.



Key Responsibilities

Provide quality service and support to customers and internal users
Log, track, and prioritize support calls, ensuring timely resolutions
Identify trends in support calls and develop documentation for common issues


Required Qualifications

Minimum of one year experience in a technical support environment
Strong diagnostic and analytical skills for software and IS applications
Proficiency in Linux OS, VPN protocols, and LAN/WAN protocols
Ability to multitask and maintain a positive attitude under pressure
Strong customer focus and service-oriented attitude More...

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