Senior Customer Success Analyst - Burlington Vermont

Company: VirtualVocations
Location: Burlington, Vermont
Posted On: 01/21/2025

A company is looking for a Sr Customer Success Operations Analyst.



Key Responsibilities

Create and coordinate key reporting for the Customer Success leadership team
Develop and implement lifecycle processes, policies, and metrics to support customer outcomes and business growth
Identify opportunities for process automation and optimization to drive significant growth


Required Qualifications

Relevant experience within or supporting Customer Success teams
Advanced knowledge of Excel and experience with data analysis and BI tools
Experience using Customer Success Management Systems and digital marketing tools
Strong analytical skills and ability to prioritize multiple projects
Ability to work in a remote environment across varying time zones More...

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