Collections Agent - Burlington Vermont

Company: VirtualVocations
Location: Burlington, Vermont
Posted On: 01/22/2025

A company is looking for a Collections Agent to join their Collections team.



Key Responsibilities:

Utilize advanced negotiation skills to understand customer situations and resolve delinquency
Learn and implement new collection techniques and payment programs to improve business outcomes
Ensure compliance with laws and internal policies while maintaining high standards of customer service


Qualifications:

High School diploma/GED required
Must have at least one year of collection or customer service experience
Proficiency with basic computer functions is strongly preferred
Willingness to work in a 100% phone-based customer interaction environment
Internet access from home is required More...

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