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Director, Distinguished Engineer - Enterprise Platforms Technology - Charlottesville Virginia
Company: Capital One Location: Charlottesville, Virginia
Posted On: 11/07/2024
Center 3 (19075), United States of America, McLean, VirginiaDirector, Distinguished Engineer - Enterprise Platforms TechnologyAs a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.About the team: Capital One's Marketing and Messaging team within Enterprise Platforms Technology is responsible for all our marketing and servicing messages that we send to our customers and prospects. - Our mission is to deliver the right message to the right customer at the right time in the right channel. Messaging is critical to our business and we are on a 3 year modernization journey to streamline and build a destination messaging ecosystem that will delight our customers and improve our time to market. -The Messaging Distinguished Engineer will be specializing in the development, implementation, and optimization of systems used to send and track marketing & servicing messages. This role involves deep technical expertise in communication protocols, messaging platforms (for Capital One owned channels and others such as email, SMS, push notifications, and social messaging), and the integration of artificial intelligence for scoring, personalization etc.If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.Key responsibilities: - Developing and maintaining messaging infrastructure: Designing and implementing scalable and secure messaging systems that can handle high volumes of messages efficiently.
- Integration: Drive integration of messaging platforms with other systems and applications, ensuring compatibility and functionality across different devices and operating systems.
- Performance optimization: Monitoring system performance, identifying bottlenecks or issues, and implementing solutions to enhance reliability and speed.
- Security: Ensuring that messaging systems are secure from external threats, implementing encryption, and adhering to data protection regulations.
- Troubleshooting and support: Acting as a technical point of contact for any messaging-related issues, providing expert guidance, and resolving complex problems.
- Innovation: Researching and implementing new messaging technologies and features to improve user engagement and satisfaction
- Articulate and evangelize a bold technical vision for your domain
- Decompose complex problems into practical and operational solutions
- Continue learning and injecting advanced technical knowledge into our community
- Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product communityBasic Qualifications
- Bachelor's Degree
- At least 7 years of experience in software engineering, solution architecture, enterprise architecture or data architecture
- At least 5 years of experience in web technologies (Javascript, TypeScript and SPA frameworks)
- At least 3 years of experience in cloud computing (AWS, Microsoft Azure, Google Cloud)Preferred Qualifications -
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