Credit Card Customer Service Representative - Newport News Virginia

Company: VirtualVocations
Location: Newport News, Virginia
Posted On: 11/08/2024

A company is looking for a Remote Work from Home Credit Card Customer Service Representative.



Key Responsibilities

Resolve basic payment and account-related requests for assigned clients
Utilize user-friendly GUI screens and established documentation to assist customers
Escalate unresolved issues to more experienced representatives or designated departments



Required Qualifications

High School Diploma or Equivalent
Minimum of six months of contact center or work from home experience in the last 18 months
Flexibility to work mid to late shifts, including weekends
Must be on camera at all times during work hours
Entry-level position with a pay rate of $15.00 per hour More...

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