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Client Success Consultant - Newport News Virginia

Company: VirtualVocations
Location: Newport News, Virginia
Posted On: 11/16/2024

A company is looking for a Client Success Consultant to ensure clients gain maximum value from Professional Services through a consultative approach and project management experience.



Key Responsibilities:

Manage client communications and expectations while offering strategic insights
Build and maintain strong customer relationships through proactive support
Identify opportunities for project expansion and foster repeat business


Required Qualifications:

4+ years of experience in Customer Success, Account Management, or a similar role
Background in Consulting or Professional Services with a PMP certification preferred
Proven track record of maintaining high standards for client success
Experience analyzing data to draw meaningful insights
Familiarity with major HR software and vendors, especially HCMs like Workday, SAP, and Oracle More...

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