SOC Analyst I - Portsmouth Virginia

Company: VirtualVocations
Location: Portsmouth, Virginia
Posted On: 01/18/2025

A company is looking for a SOC Analyst I.



Key Responsibilities

Manage and troubleshoot business and residential fiber and copper services
Provide advanced troubleshooting support and collaborate with technicians to resolve issues
Meet key performance metrics and adapt to changing job duties based on business needs


Required Qualifications

High School Diploma or equivalent required; college degree preferred
1-3 years of experience in a SOC/NOC broadband environment
Familiarity with CLEC/ILEC provisioning and repair processes
Experience with systems such as 5ESS, Broadworks, and Adtran
Ability to work in a fast-paced, high-pressure environment More...

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