Application Support Technician - Portsmouth Virginia

Company: VirtualVocations
Location: Portsmouth, Virginia
Posted On: 01/18/2025

A company is looking for an Application Support Technician to provide customer-centric support and collaborate with cross-functional teams.



Key Responsibilities

Deliver timely and empathetic customer support through various communication channels
Collaborate within a swarm support model to efficiently resolve customer issues
Maintain expertise in ERP products to provide informed guidance and support


Required Qualifications

Minimum of 4+ years in software or application support, preferably with ERP or supply chain software
Experience with SQL, including troubleshooting and database management
Proven ability to work in a fast-paced, collaborative team environment
Bachelor's Degree in a relevant field or equivalent work experience
High-energy, self-motivated attitude with strong organizational skills More...

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