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EPX Technical Risk Director, Enterprise Services Risk - Richmond Virginia
Company: Capital One
Location: Richmond, Virginia
Posted On: 01/21/2025
EPX Technical Risk Director, Enterprise Services RiskThe Enterprise Services Business Risk Office (ESR) provides risk management support to several lines of business across the Enterprise. -ESR is on the cutting edge of risk management to provide support for new and emerging technologies as well as critical business strategies.As a Technical Risk Lead supporting EPX, you will partner with colleagues across product, tech and other risk teams to deliver results that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital One's continued stability and success. Responsibilities require partnering with a broad set of leaders and stakeholders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. There is a heavy emphasis on transforming the risk profile and partnering with EPX leaders on their strategic initiatives to ensure they are implemented effectively with a leading edge risk posture.The successful candidate will have knowledge of process management strategies, risk methodologies, the ability to build relationships, and think strategically. The ability to think from a 'customer back' perspective is also critical. Leaders in risk management at Capital One are highly motivated professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to Capital One. -Responsibilities: - Partner with EPX and leverage a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities
- Develop a deep understanding of business strategies, products, technology, services, and risk profile -
- Conduct periodic risk reviews with the executives and support reporting for technology risk metrics -
- Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
- Implement process improvements: process certification framework, process hierarchy change management, change control, and risk reporting -
- Oversee teams who are responsible for managing Enterprise process hierarchy (L1/L2 processes), controls, and other core risk foundations
- Help resolve the large thorny issues, and concerns, and develop plans to proactively manage - emerging risks and regulatory focus areas
- Consult on risks across the first line of defense business and technology partners providing advice and guidance as needed
- Participate in processes criticality assessments and process level assessments -
- Communicate complex ideas concisely and convincingly; adjust communication to the audience; comfortable with presenting to executive leadership
- Collaborative, values diverse perspectives and seeks insights from others
- Brings energy to their team and partners, - and rallies them around a common goalBasic Qualifications: -
- Bachelor's Degree or military experience
- At least 7 years of experience in Risk Management
- At least 7 years of experience supporting internal business clients
- At least 7 years of experience in project, process, or program managementPreferred Qualifications:
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