Escalation Response Specialist - Portsmouth Virginia

Company: VirtualVocations
Location: Portsmouth, Virginia
Posted On: 01/22/2025

A company is looking for an Escalation Response Specialist III.



Key Responsibilities

Responds to complaints and escalations from members or providers, providing timely resolutions
Serves as a liaison between departments to ensure appropriate issue resolution
Documents, tracks, and resolves assigned complaints and inquiries in a professional manner


Required Qualifications

High School diploma or GED
2 - 4 years of related experience
Vocational or technical education may be required in addition to work experience
Continuous learning education may be beneficial More...

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