Customer Success Leader - Portsmouth Virginia

Company: VirtualVocations
Location: Portsmouth, Virginia
Posted On: 01/22/2025

A company is looking for a Head of Customer Success.



Key Responsibilities

Provide leadership and team building within the customer success group
Serve as the primary point of contact for customers, ensuring smooth platform integrations and driving feature adoption
Conduct regular customer meetings and technical sessions to maintain engagement and address needs


Required Qualifications

4+ years in customer-facing roles in a SaaS company, with experience in team leadership
Strong expertise in IT infrastructure, cybersecurity, and cloud technologies
Experience in project management, including deployments and cross-functional collaboration
Relevant certifications (e.g., AWS, Azure, GCP, cybersecurity) preferred More...

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