Patient Customer Service Representative - Portsmouth Virginia

Company: VirtualVocations
Location: Portsmouth, Virginia
Posted On: 01/23/2025

A company is looking for a Customer Service Support Representative for Patient Customer Service.



Key Responsibilities

Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone


Required Qualifications, Training, and Education

High School Diploma or equivalent
Previous medical and/or call center experience is a plus
Ability to manage time and tasks independently while maintaining productivity
Dedicated work-from-home space
Internet download speed of at least 50 megabytes per second More...

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