Massachusetts Licensed Caseworker - Portsmouth Virginia

Company: VirtualVocations
Location: Portsmouth, Virginia
Posted On: 01/24/2025

A company is looking for a Caseworker I for their SAF Call Center.



Key Responsibilities

Conducts interviews with callers, records client information, determines eligibility for services, and assesses client needs
Performs case activities such as obtaining verifications, coordinating services, and providing follow-up actions
Composes and delivers emergency communication messages to military locations


Required Qualifications

High School Diploma or equivalent
Minimum of 3 years of related experience or equivalent education and experience, including one year in a social service agency or contact center
Familiarity with medical terminology and the military community
At least one year of customer-focused experience
Ability to work in a fast-paced and dynamic environment More...

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