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Director, Product Management-Virtual Cards - Richmond Virginia
Company: Capital One National Association
Location: Richmond, Virginia
Posted On: 01/31/2025
Center 3 (19075), United States of America, McLean, VirginiaDirector, Product Management-Virtual CardsProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?This role is for a Product Director on the Virtual Card team. Virtual cards are randomly generated numbers from your credit card issuer that are linked to your credit card account. They allow you to spend when you do not have your physical card and to shop online without giving stores your actual card number. You'll be a key driver of business growth - owning all aspects of the team, technology, and tooling to broaden the pie of customers eligible for virtual cards and increasing first-time user adoption. As a Product Director you will be responsible for developing and leading a high-performing product team, establishing and implementing a strategic roadmap to achieve key business outcomes, and introducing new tactics to optimize existing growth mechanisms and levers.Key Areas of Proficiency: - Human Centered: You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.
- Business Focused: You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You'll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.
- Technology Driven: You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.
- Integrated Problem Solving: Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
- Transformational Leadership: You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.We want you if you are:
- Intellectually Curious: You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision.
- Communicator & Influencer: You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners.
- Do-er: You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.
- Passionate & Customer Focus: You care about growing others and bringing them together around what's possible.
- Learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.
- Team Player: You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:
- Bachelor's Degree or military experience
- At least 7 years of experience in digital product managementPreferred Qualifications:
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