Onboarding Manager - Virginia Beach Virginia

Company: VirtualVocations
Location: Virginia Beach, Virginia
Posted On: 02/02/2025

A company is looking for an Onboarding Manager - PST.



Key Responsibilities

Guide customers through the onboarding process, ensuring they understand and adopt the software platform
Oversee multiple onboarding projects, coordinating with internal teams to meet milestones
Track and analyze onboarding performance to refine processes and enhance customer satisfaction


Required Qualifications

2+ years of experience in a customer-facing role within a SaaS environment
Strong proficiency in Excel, with experience in managing large datasets
Detail-oriented and highly organized, with effective time management skills
Collaborative team player who can work independently in a fast-paced environment
Empathetic and passionate about customer success and organizational efficiency More...

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