Senior Manager, Pro Onboarding - Virginia Beach Virginia

Company: VirtualVocations
Location: Virginia Beach, Virginia
Posted On: 02/02/2025

A company is looking for a Senior Manager, Pro Onboarding to enhance the onboarding experience for new service professionals.



Key Responsibilities

Identify opportunities to improve the early tenure pro experience and implement new service strategies
Lead and develop a high-performing team through changes in structure and systems
Manage the pro onboarding rep team, ensuring continuous improvement of processes and communication


Required Qualifications

2+ years in customer service management or sales management at a high growth company
2+ years in strategy consulting or technology startups with a focus on strategic initiatives
Experience with Salesforce and Looker
Proven ability to lead teams through significant changes
Experience managing remote agents or BPOs is a plus More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.