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Intermodal Dispatcher - Portsmouth Virginia
Company: Dunavant Sea Lane Express LLC Location: Portsmouth, Virginia
Posted On: 02/02/2025
Position Summary Develop and implement all dispatch operations for customers. Prior Intermodal dispatch experience essential. ReportingTerminal Location: 2011 Ponderosa Street, Portsmouth, VA 23701Reports to: Terminal ManagerHR FLSA Status: Non-ExemptOffice hours: 8am - 5pm with afterhours engagement as requiredHourly Wage is commensurate with experience.Essential Functions, Job Duties, and Responsibilities Ensures containers are dropped in accordance with customer needs and/or requests. Pre-dispatches the afternoon before for early morning deliveries. Monitors last free day and return dates to avoid chargebacks to company and/or customer. Dispatches all drivers to/from container yard. Quotes rates (does not negotiate). Performs the yard check containers on the yard. Checks containers and chassis as they enter/leave the yard. Works any problems on the yard. Notifies M&R of any maintenance issues and receives work order from M&R for repairs. Assists in recruitment and retention of drivers; maintains team balance (miles/trucks). Provides customer service as needed. Enters information into several computer programs, to include: TMW, Outlook. Currently this position does not act as back-up for anyone. Back-up for this position is the Terminal Manager Trainee and Driver Settlements/Safety Clerk on specific issues. Performs all other duties or projects as assigned.Education and Experience RequirementsAssociate degree (AA) from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.Minimum Skills, Knowledge, and Ability Requirements - Must possess professional skills deemed necessary to interact with vendors, independent contractors, and other employees of the organization on a corporate level
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence and to effectively present information to vendors, independent contractors, and other employees of the organization
- Ability to deal with problems involving several concrete variables in standardized situations
- Strong organizational skills; attention to detail
- Excellent computer skills: Microsoft Word, Excel, OutlookWork Conditions, Physical and/or Mental Requirements
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