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Customer Support Associate II - Olympia Washington

Company: VirtualVocations
Location: Olympia, Washington
Posted On: 11/09/2024

A company is looking for a Customer Support Associate II - Enterprise Financials.



Key Responsibilities

Provide phone and email support for Enterprise Financials/Payroll products
Utilize Salesforce Service Console to log and document customer cases
Perform troubleshooting to identify and resolve customer reported issues


Required Qualifications and Education

Bachelor's degree
APA CPP Certification
Understanding of payroll processes, tax regulations, and compliance requirements
Familiarity with payroll and time tracking applications
Knowledge of the senior living healthcare industry More...

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