Member Support Specialist - Olympia Washington

Company: VirtualVocations
Location: Olympia, Washington
Posted On: 11/09/2024

A company is looking for an Associate Member Support Specialist (French).



Key Responsibilities

Provide expert support to current and prospective members via email, phone, and chat
Collaborate with cross-functional teams to enhance member experience
Assist in establishing support standards for French-Canadian members


Required Qualifications

At least one year of experience in a call center or customer-facing role
At least 6 months of experience with technical support
Proficient in both written and spoken French or French Canadian
Bachelor's degree or equivalent experience preferred
Experience in healthcare or tech, preferably startups More...

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