First Time Caller/Collection Assistant - Yakima Washington

Company: Yakima Adjustment Service, Inc.
Location: Yakima, Washington
Posted On: 11/16/2024

Job Posting: First Time Caller and Collection AssistantPosition: First Time Caller and Collection AssistantLocation: Yakima, WAJob Type: Part-time (with potential for full-time)Pay: $22/hour startingAre you looking for an opportunity to start or grow your career? We are seeking a dedicated First Time Caller and Collection Assistant to join our team. This is a part-time position with the potential to transition into full-time based on performance and business needs.Key Responsibilities:

• Make first-time calls to customers/clients for various collection activities.
• Maintain accurate records and documentation of calls.
• Provide excellent customer service and assist with inquiries related to payments.
• Follow up on overdue accounts and maintain regular communication with customers.
• Collaborate with team members to achieve collection targets.Qualifications:
  • Bi-lingual skills are a plus (ability to communicate effectively in more than one language is highly desirable).
  • Basic proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Outlook).
  • Strong communication and interpersonal skills.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Previous customer service or collections experience is an advantage, but not required.Benefits:
    • Opportunity for career growth, with the potential to transition to full-time.
    • Flexible part-time hours.
    • Competitive starting pay of $22/hour.How to Apply:Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to resume@yascollect.comWe look forward to hearing from you!
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