Medicaid Services Advocate - Everett Washington

Company: VirtualVocations
Location: Everett, Washington
Posted On: 01/17/2025

A company is looking for a Medicaid Services Advocate to work remotely in the USA.



Key Responsibilities

Respond to and resolve customer service inquiries and issues on the first call
Guide and educate customers on health care topics and benefit options
Research complex issues and provide timely follow-up to resolve customer problems


Required Qualifications

High school diploma or GED is required
Preferably 1 year of experience in an office or call center setting
Ability to build rapport and respond compassionately to customers
Proficient in translating complex healthcare information into understandable terms
Flexibility to work scheduled shifts and adjust as needed More...

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